Published: 23 July 2020
From 24 July 2020, customers must by law wear a face covering in shops and supermarkets. The Government have stated that shops and supermarkets will be expected to encourage compliance with the law (as they would do more generally) and can refuse entry.
The liability for wearing a face covering lies with the individual. Read the full guidance about face coverings
Exemptions to wearing a face covering
In settings where face coverings are mandated in England, there are some circumstances, for health, age or equality reasons, whereby people are not expected to wear face coverings in these settings. Please be mindful and respectful of such circumstances noting that some people are less able to wear face coverings.
Read the guidance about exemptions to wearing a face covering where they are mandated